Shipping policy
Shipping Policy
Thank you for shopping with us! Please read our shipping policy carefully before placing your order.
Processing Time
All orders are processed within 1–3 business days after payment is confirmed. Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Times
We ship internationally and delivery times vary by destination:
- United States: 10–20 business days
- Canada, UK, Australia: 12–25 business days
- Rest of World: 15–30 business days
These are estimated delivery windows and may vary due to customs processing, carrier delays, or high-demand periods.
Tracking Your Order
Once your order ships, you will receive a confirmation email with a tracking number. Please allow 3–5 business days for tracking information to update after your order has been dispatched.
Customs & Import Duties
Your order may be subject to customs fees or import duties depending on your country. These charges are the responsibility of the customer and are not included in your order total or shipping cost.
Lost or Delayed Packages
If your package has not arrived within the estimated delivery window, please contact us at [your email address] and we will do our best to resolve the issue promptly.
Contact Us
If you have any questions about your shipment, please reach out to us at [your email address].